WE TRANSCRIBE
PATIENT VISITS MEDICAL RECORDS COURT DOCUMENTS INTERVIEWS FOCUS GROUPS MEETINGS CONFERENCE CALLS AND MORE
it’s that simple
Accurate. Timely. Guaranteed.
About
Welcome to Grand Rapids Transcription,
A local transcription company with global reach.
We specialize in transcription solutions for individuals, law firms, medical practices, businesses, and governments worldwide. Whether it’s for a one-time project or ongoing partnership, we can do it all.
Grand Rapids Transcription proudly staffs with an entirely US-based team with the best in the industry — our transcriptionists have an average of 17 years of experience. Combined with razor-sharp quality assurance and 24/7 client support, we cut through the noise and pain points of other transcription companies.
It all starts with a conversation. See what Grand Rapids Transcription can do for you.
Why Us?
100% US Based Transcriptionists
Unlike competitors, we do not outsource transcription work, resulting in fewer errors, and a more seamless client experience.
24/7 Customer Service
From routine projects to urgent STAT requests, we have your back every step of the way.
Customized Solutions
From one time projects and sole practitioners to entire offices, we can scale our solutions to meet your needs.
Trusted By
Transcription Services in Grand Rapids
We can do anything.
Well, almost anything…
Grand Rapids TRANSCRIPTION
A to Z, we do it all…
From podcasts to interviews and even church sermons — if you record it, we can transcribe it. Accurately. Click here to see the various industry sectors we support.
Zero overseas outsourcing.
While we love to travel, we keep our transcription local with 100% domestic transcriptionists, each with an average of 17 years experience across all specialties.
Guaranteed Top Quality
With our triple pass inspection, say goodbye to errors, blanks, and erroneous content.
Speedy Delivery
Documents are turned around as quickly as possible, typically within 24-48 hours, but this can be accelerated if needed.
Competitive, Upfront Pricing
Transparent pricing so you know the cost before purchasing.
Industry Leading Customer Service
US-based service team available 24/7. Something wrong? We will make it right. Your satisfaction is our number one priority.
Grand Rapids MEDICAL TRANSCRIPTION
Take the Doc out of Documentation
With our Remote Scribe technology, we can securely transcribe patient encounters and manage data within your EHR in real time…so you can spend more time actually practicing medicine. (Or an extra round of golf….we won’t tell.)
EHR Compatible
With our proprietary integration techniques, we seamlessly connect to your EHR so notes are mapped directly into your EHR’s discrete fields. Documentation has never been so easy.
100% Customizable
We realize no two medical practices are the same. From telemedicine to house calls, we tailor our solutions to support your unique needs and workflow. Take care of your patients, we’ll take care of the rest.
Enterprise-Grade Security
Data security is the foundation of all we do. Our technology is 100% HIPAA-compliant, including end-to-end encryption (using AES-256 technology), multi-factor authentication and de-identified patient data.
Risk-Free Trial
As the industry pioneer in virtual scribe transcription, we have your back — try us risk free for 30 days.
TESTIMONIALS
Happy clients.
FAQS
Getting
Started
I’m ready. How do we get started?
If it is a straightforward project, we can typically provide a quote ASAP (within 1 business day). From there, we’ll need your audio or video to transcribe as well as complete billing information.
For larger projects and accounts, we usually start with a discovery call, followed by a short exploration phase where we work with you to define the project scope and services we can help you with. We’ll then proceed to share our cost estimate, prepare a contract and schedule kickoff calls with our teams. Once the paperwork is complete, we get to work!
How much do you charge?
Our pricing structures are designed to be industry competitive, transparent, and fair.
For projects or one-time transcription, rates range from $2.49 to $3.49 per minute, depending on the number of speakers and level of quality assurance requested. Volume discounts may apply.
For certified legal transcription, rates begin at $30 per man hour.
For ongoing or medical accounts, we offer clients a number of different dynamic billing options to fit your budget, including fixed project fees, hourly rates, and monthly retainers for both transcription and administrative services.
Please contact us for a quote.
What sectors do you specialize in?
Roughly half of our client portfolio is Medical and Legal accounts. That said, we support all industries. We make especially great partners for organizations looking for a reliable and cost effective solution for their documentation needs.
Our most popular transcription specialities are as follows:
Medical:
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Acupuncture
Allergy / Immunology
Andrology
Anesthesiology
Audiology
Bariatrics
Cardiology
Cardiovascular Surgery
Chiropractic
Clinical Chemistry
Clinical Virology
Consult Notes
Dentistry
Dermatology
Discharges
Emergency Medicine
Endocrinology
ENT Neurology
Environmental Medicine
Epidemiology
Family Medicine
Follow-Up Notes
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Forensic Medicine
Gastroenterology
General Medicine
Genetics
Geriatrics
Hematology / Oncology
H&Ps
IME / Peer Reviews
Infectious Disease
Internal Medicine
Letters
Neonatology
Nephrology
Neurology
Neurosurgery
Nuclear medicine
OB / GYN
Occupational Medicine
Occupational Therapy
Ophthalmology
Optometry
Orthopedics
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Osteopathy
Otolaryngology
Pain Management
Pathology
Pediatrics
Podiatry
Preventative Medicine
Psychiatry
Psychology
Pulmonology
Plastic Surgery
Radiation Oncology
Reproductive Medicine
Rheumatology
SOAP Notes
Social Work
Speech Therapy
Sports Medicine
Surgery
Surgical Oncology
Urology
Vascular Medicine
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Legal:
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Administrative Hearings
Arbitration Hearings
Bodycam Footage
Conferences
Correspondence
Court Hearings
Depositions
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Interrogations
Judicial Hearings
Meeting Minutes
Memorandums
Public Hearings
Wiretaps
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Business:
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Board Meetings
Brainstorming Sessions
Conference Calls
Correspondence
Earnings Calls
Financial Analyses
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Focus Groups
Interviews
Market Research
Meeting Minutes
Press Releases
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Seminars
Speeches
Telephone Calls
Training Sessions
Webinars
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Academic:
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Academic / Nonprofit
Course Descriptions
Dissertations
Focus Groups
Grants
Interviews
Lectures
Oral History
Research
Seminars
Research
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Media:
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Coaching Sessions
Correspondence
Interviews
Lectures
Manuscripts
Media Events
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Movies
Music
News Conferences
Podcasts
Radio Programs
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Speeches
Television Programs
YouTube
Video
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Are you able to provide any other information?
For more information about Transcription Services
For more information about Related Services
For more information about Pricing & Features
How are accounts managed?
Our staffing strategy is to allocate the best possible resources for each client and project, with a particular focus on years’ of relevant experience and accuracy rates.
After an initial needs assessment, accounts are staffed according to established capacity planning techniques. While we typically source staff in-house, it is not uncommon for Grand Rapids Transcription to recruit additional top performers if necessary to achieve a particular composite skill set.
A typical client team will include a Client Service Manager (CSM), 1-3 (or more) Transcriptionists, and a Quality Assurance Lead.
Who is Grand Rapids Transcription?
We are transcriptionists, account managers, project managers, quality assurance specialists, and subject matter experts partnering with governments and businesses to provide simple, useful, and scalable transcription solutions.
Grand Rapids Transcription is a local branch of Princeton Transcription, Inc.
Transcription Basics
How long will it take?
Files are typically returned within 24 hours of receipt (or sooner). For complex projects or ongoing accounts, a predetermined service level agreement (SLA) is provided.
How do you ensure quality?
Grand Rapids Transcription proudly boasts an average of 99.7% accuracy utilizing seasoned US based transcriptionists and advanced quality assurance measures.
Do you have court-trained transcriptionists?
Yes. We support a large number of legal clients and are well versed on appropriate protocols.
Transcripts of legal proceedings or items to be used in court typically include a certification statement as well as an additional layer of full-document quality assurance.
Do you provide timestamps?
Yes, we offer timestamps, starting at $0.20 per audio minute.
Do you have translation services?
Yes; we can currently can accommodate requests for Spanish audio/video transcription or translation services. Contact us for more details.
Data Security
How do you keep information secure?
Grand Rapids Transcription has a robust information security program, comprised of policies, procedures, and technology.
Work is completed through a secure VPN with end-to-end encryption (utilizing AES-256, bank-level technology) by 100% US-based transcriptionists. Data is not sent overseas, unlike many of our competitors.
All staff go through extensive confidentiality training, pre-hire background checks, and have signed NDAs on file.
Lastly, we rigorously test our security protocols via regular internal audits, and an annual external 3rd-party audit. To date, we have never had a data breach, and intend to keep it that way.
For more information about our security protocols and privacy policies, please contact us.
Will Grand Rapids Transcription sign a non-disclosure agreement?
Grand Rapids Transcription has a strict customer confidentiality policy. However, we understand that some customers require additional documentation via a non-disclosure agreement (NDA). We are happy to sign your NDA, or can supply one for you.
How do you protect my files?
We encrypt all data – both in transit and where it is stored on our protected AWS servers. Your files are securely stored and transmitted using TLS 1.2 encryption, bank-level security.
Where can I find more information on Grand Rapids Transcription’s security and privacy policy?
You can read more about our privacy policy, located here. For additional details on our security and privacy programs, please contact us.
OUR PARTNERS
Contact
Have a transcription project in mind?
Let’s get to work.